Course Description

Called a masterwork, compassionate Nonviolent Communication (NVC) is a powerful process for relationship-building, team-building and establishing a solid foundation based on trust and transparency. Emphasizing relational intelligence over intellectual analysis and focusing on universal human needs, NVC encourages open and honest dialogue where individuals have their input considered and valued without loss of self-esteem, build-up of resentment, coercion, or fear of retribution. This course may be challenging as it requires a high degree of openness and willingness to facilitate breakthroughs.

Topics: 
• Alienating thinking and language
• Conflict resolution
• Intention in dialogue
• Power of observation
• Anger and other strong emotions
• Empathy and understanding
• Cultivating interpersonal fluency
• Relationship building & collaboration

Learning Outcomes: 
• Increasing self-awareness
• Providing honest feedback
• Developing non-judgmental observations
• Identifying universal needs
• Making clear and effective requests
• Transforming anger
• Keys to empathic listening
• The NVC 4 step dialogue process

Registration: Royal Roads University